Privacy policy
Last updated: January 2026
What we collect
Shipment details (sender, recipient, cities, countries, weight, service), account details (name, email, phone, saved addresses), support messages, and email addresses used to follow a shipment.
How we use it
To move your shipment, show tracking history, answer support requests, and send delivery updates you have asked for.
Who can see tracking data
Anyone with a tracking number can see that shipment's status and route. Your account details, saved addresses, and support messages are visible only to you.
Email updates
Delivery notifications are opt-in per shipment. Every notification includes an unsubscribe link, and you can stop updates at any time from the shipment page.
Retention
Shipment records are kept for operational and customs purposes. You can ask us to remove your account details by contacting support.
Your choices
You may review and edit your profile and saved addresses at any time, and you can use tracking without creating an account.